The tech was in immediate contact with us and arrived within 20 minutes. 20 minutes later the issue was resolved. He is very courteous and professional.

quick response time. friendly and helpful staff.

Your service rep, Don! Top notch!

Even though we did not have a real issue, only operator error, our technician took the time to do some maintenance since he was on site. Very much appreciated!

Always fast amazing service! We have quite a few machines on campus and they always go above and beyond for every call out, even the small ones!

Thank you for always getting the job done in a timely manner and always so professional.

UBEO has superb customer service over the phone. Having an actual live person answer quickly and dispatch service promptly is a big differentiator, especially for office equipment and managed print services where downtime can disrupt our daily operations. Thank you to Jose for the quick response out to our library location. He always brings our printer back to life when issues come up.

Always prompt and courteous service from the initial phone call to the technician dispatched!

Great customer service, professionalism and experienced personnel.

The response time was great, the service technician was courteous and explained everything that he was doing. The work was done quickly and effectively.