Techs are dispatched within the same day, great customer service, minimal time to get tech support.

Very prompt in attending to our need. As a law firm, we must have our copier running smoothly at all times. Craig was stellar in his response.

Fast response, fast solution to the problem.

Based on an e-mail request, field service representative was onsite within two hours to assist in setting up Ricoh copier that was relocated to an adjacent building.

When I call in every time for service, they get my service work order in ASAP and the technician calls me within 10 minutes after I place the service request.

The response time is always prompt and Kris is exceptional, going above and beyond each time, with great patience, to solve any problems or issues we may have.

The tech, Chris is the reason we are happy with UBEO service. He's knowledgeable, professional and quick!

Tony was very thorough! He left the first time saying that he would be back next week to finish the maintenance (was to be waiting on a part), but then he found the correct part in stock and came back next day (actually first thing in the morning) and completed the job. Awesome!

It was seamless and efficient

Prompt response, Greg came in right away and fixed the issue.