Jonathan was very knowledgeable. He even told me how to try to fix the issue myself so that we wouldn't have to call in and wait for a tech to come. Very professional.

Every time I call I am always treated with respect. Our technician is always cheerful and eager to help. Even if the problem is so minor he is happy to make sure we are up and running.

Our machine is vital in our everyday work. The service and response time was and, always is amazing. We were back up and running in no time at all. Thanks!

They did everything they could to figure out where the problem was.

"Very efficient response time"

Love the email that has the ETA of the technician. Out technician was great.

We really like the copiers. We do bankruptcy law and when a bankruptcy is first filed, the number of copies for filings and notebooks for hearings is unbelievable. So we sort of impose on our copiers at times, but they really hold up well. When we have a service or supply issue, I just call the office and you guys bring the answer. We can't thank you enough.

Technician was very helpful and very friendly.

On time service, good communication throughout the process, prior notification including a photo of the service representative that was dispatched to visit our office on the day of the service.

Our work flow was not interrupted due the quick response from customer service, dispatcher, and the technician. THANK YOU !