The Technician efficiently and effectively solved the problem with our copier and showed us how to resolve the problem ourselves next time.

There us little to no wait time to speak to a live person for help. The technicians respond to service calls quickly. The service department contacts the service technicians and the tech returns a call quickly.

Anytime I call for service, it's done right away and in one visit

Our service technician is very professional, takes his time to explain the issues with the machine and fix all other issue if there is any!

The technician showed up the same day and fixed the problem quickly

Mike my contract rep is spectacular! He is always super responsive and when I call him the issue gets resolved. I love it when I see Steve walk in the door on a tech call because I immediately know that whatever challenge we've been having, it will be fixed quickly and in an easy going way. Steve also always takes the time to explain a little something extra about the copier that just makes life simpler.

Tech was responsive to our needs.

Their fast turn around in resolving my issue

Every time I need assistance; I get a professional response.

Very prompt service. Our technician was GREAT!!!! Very polite and professional. Explained everything to me clearly. Very happy with our service!