in depth inspection to find fault(s)

Eugene Martinez was our service technician and he was very concerned about making sure he could solve the issue without our having to make a follow-up call. He listened, was cordial, and went above and beyond to help solve the issue.

Your service response is excellent!

The tech was here within an hour! The technician explained and showed me all issues that were happening. He then fixed the issues in no time at all! Truly awesome service!

Our tech that comes out is always professional and amazing

My technicians name is Jeff. He was amazing. He listened to my problems that I was having with my new copier and was able to fix the problem

FRIENDLY STAFF, QUICK RESPONSE, KEEPS IN CONTACT WITH YOU

The customer service is great and easy to talk with as well as having a personality to joke around which makes me feel comfortable talking with them. Also, when the techs come out, they get the job done that day but if not it's because of another part they needed to order which is completely understandable. They also contact me everytime usually a day before or very early that day.

Quick correspondence

Our problem was reported at approximately 3:30 PM on a Friday and a technician still showed up the same day within an hour