Ben did a great job setting up our new printer and kept our down time to a minimum.

Dependable

Jerome was very professional and friendly. He took his time and fixed the problem that we called about and even updated and fixed problems we were unaware of.

Your service representative Ben goes above and beyond. He is the epitome of excellent customer service. I wish I had 10 just like him on my team.

The prompt responses to service calls and to equipment orders, together with the customer service provided by all UBEO staff.

Our technician Ben, was very thorough in checking with multiple computers to make sure they were all set or reset for the printer issue. The only suggestion we have is a possible timeline for the technician to arrive or a call they are on the way so the person with the information on the issue is available. We really appreciate the same day help in resolving the issue first call out.

vary polite and respectful.

Service technician was very knowledgeable and promptly identified issues, ordered parts, and returned to complete the service as soon as the part were available.

Communication, response time and professional. Ian is always so helpful.

Ian went above and beyond in assisting with our issue.