Kelly was very helpful and professional. He knew what the problem might be before he even arrived. He ordered the part and was back 2 days later. He was excellent!

Same day service, and resolved the copier issue.

Timely service and problem resolved at time of service.

My tech was able to find the issue. A new print driver was added and I was able to print docs. It was not an all-in-one issue, it was a server issue. I appreciate the timelines along with the exit report on what the tech was able to discover.

The Help Desk team is always quick to answer the phone. They are professional, courteous, and efficient. I've never had a bad experience! The technicians are always very knowledgeable, polite, and informative.

Prompt service. Easy process.

John was very helpful! Thank you!

The courtesy and professionalism.

Very prompt and fixes the issue every time.

Customer service is friendly and technician is always nice. James, the technician dispatched for the job was very knowledgeable, and he also checked the other machines who did not need service and thankfully he did because the other machine needed a new part, that soon enough could have given an error. That would have been another service call. As a school, it is crucial for all our copiers to be working at all times. If we have one machine down, that causes our staff to wait longer for copies. James saved us time and headaches. :-) Very grateful. Thank you.