Always prompt to fix the problem. Tech is personable, knowledgeable and informative.
October 2021
Beth
Northern California Child Development
★★★★4-Star Rating!
Please mandate more professionalism from your help desk team. They had me on speaker while on the call and they were laughing to one another while I was on the line.
October 2021
Matt
Shasta UHSD Shasta High School
★★★★★5-Star Rating!
The technician had to order a part to fix the issue I was experiencing with the copy machine. Not only did he communicate through all steps of the process, he also tried to fix it with a temporary part until the ordered part arrived. Additionally, the part came in much faster than expected and the technician was able to fix the machine much sooner than anticipated. He was very friendly and professional.
October 2021
Roberta
Shasta College
★★★★★5-Star Rating!
You guys are great. Always arrive pretty quickly. And solve all of the dumb issues we have. :P
September 2021
Joshua
NH Hicks Inc
★★★★★5-Star Rating!
Dan Harrison is very professional and friendly and knows his stuff!
September 2021
Kristen
Yreka UHSD
★★★★★5-Star Rating!
All staff are polite, knowledgeable and helpful.
September 2021
IT Help
Tehama County Social Services
★★★★★5-Star Rating!
If it could summarize it will be: Superior Quality Customer Service + Knowledge!
I need to emphasized that Steve Carpenter and his team of techs is what make us feel secure/satisfied with your products. Thank you Steve and team.
September 2021
Alex
Tehama COE
★★★★★5-Star Rating!
Fast professional service!
September 2021
Barbara
Dunsmuir Elementary
★★★★★5-Star Rating!
Dan, your technician was very helpful and professional in assisting us with several laptops to get them set up with our copier.