Julius came quickly and got the problem fixed very fast.

We had no issues for this specific call. The only reason the issue wasn't resolved the same day is because replacement equipment needed to be ordered. But other than that, this service call went well.

The technician was very professional and knowledgeable. He arrived on time and made sure our copier was working properly before he left. Communication with him was very easy also.

Prompt response to our service needs.

The technician did the whole job remotely and it literally only took a few minutes to get me set up.

The kindness and patience with me. Not being a copier pro it takes patience on your part to put up with me.

Very reliable and prompt

Julius is the BEST technician I have ever worked with (and I am old!). He is very detailed oriented and always checks the operation of the machine before he leaves. He is the reason we do not have a lot of service calls. Julius is why I am still the Ray Morgan. Thank you!

Your technician Gene very pleasant and professional always...

Communication was key as well as the technician being thorough and explained what he was doing to the copy machine, he was very professional and polite.