Ray Morgan employees are always professional, kind and fix the issues with more than expected standards. I learned a couple of new things about our printer/scanner/copier/fax and was more than pleased with the experience. Thank you.

Replaced old parts right away, Quick and efficient

Timely and professional always.

Great service and very prompt

Service techs are always professional and do a great job.

Ray Morgan Company always puts the customer first and does their very best to solve any issues in a very timely and professional manner.

Dan is my fan!! He is the best service person because he's prompt, friendly, professional and fixes our machines ASAP!

I appreciate the call back from the help desk. My criticism is that I would like to see an online chat implemented as well. I really appreciate when companies have this feature as most of my questions are a small one that can be answered easily by a specialist in a single sentence. The other added benefit as the company owner is possible increased worker productivity. It is possible for a single technician to juggle multiple chats and help more people in a single shift. Just my two cents!

Great Job! Always a quick response to any issue we call about.

The techs were quick and explained why the issue was not resolved. There was a label in the machine that damaged two parts. They had to order replacements. They were here yesterday and installed them. We are now once again getting high quality photocopies.