In the years that you have been servicing our department's equipment, your company, technicians, and phone representatives have always provided outstanding service. It is rare these days to still to find those that are still responsive, kind and courteous, and continue to provide professional service; I appreciate that. Your efforts do not go unnoticed.
January 2025
Regina G
EDUCATION DEPT
★★★★★5-Star Rating!
Technicians are dependable, knowledgeable, courteous and response time is quick.
January 2025
Deb M
PACT PRIMARY CARE MADISON
★★★★★5-Star Rating!
Our technician was Shawn and he was all of the above. Courteous, kind and professional. Due to a change in our WiFi services, we had to call our web developer to assist Shawn. They collaborated via phone and were able to jointly resolve our issue. We appreciated that Shawn went above and beyond to get things correct on the first try!
January 2025
CINDY
WESTBROOK YOUTH & FAMILY SERVICES INC
★★★★★5-Star Rating!
The tech Thao is always kind and helpful.
January 2025
Cassandra C
WOODLAND HEIGHTS CONDO ASSOCIATION
★★★★★5-Star Rating!
Exceptional service anytime we need it!
December 2024
Morgan P
PARK ROWAY INC
★★★★★5-Star Rating!
I got response and service order placed within the hour from Marsha and the technician Nick came shortly after. He called me when copier was all set and took the time to meet me in person to discuss issue. Awesome guy.
December 2024
Lourdes R
Yale University
★★★★★5-Star Rating!
The Technician was excellent, went to his car and installed a new piece of equipment for our copier. Had our copier without black lines in a half hour and looking great.
December 2024
Rosanne L
PORTLAND POLICE DEPT
★★★★★5-Star Rating!
I always receive excellent customer service from Marsha, she is a GEM. Louis has come in on a few occasions to service various copiers and Cory, who is a GEM, is my copier technician and always on point. The UBEO Team provide reliable and efficient service which truly makes a difference in day-to-day operations.
December 2024
BRUCE C
EMERGENCY SVC & PUBLIC PROTECTION
★★★★★5-Star Rating!
Great service, pleasant service tech
December 2024
Anne S
Yale University
★★★★★5-Star Rating!
The service department is always incredibly responsive and pleasant to work with. When a technician is required to come on-site, it's almost always within 24 hours, if not same day, and they are extremely knowledgeable and quick to resolve our issues. I have had nothing but great experiences with them.