Very prompt and always solves the issue.

The technician was very helpful and very friendly.

Steve has always been prompt with service and does a great job with servicing our equipment.

Everyone is always super nice and I like it.

Prompt and courteous service, knowledgeable technician

The service call was quickly routed to the technician with the reason of the service call and the request we need for the technician to be able to enter the campus because of COVID-19. He called the day the service request was entered to let me know when he could come and then called again when he was o this way to our campus. He was very professional,courteous, and thorough. He explained what he did and showed how to insert the toner. A followup email was sent also to explain was done during the service call.

I appreciate the immediate help with our copier. At a school this is important.

Tech sent out was very throughall and knowledgeable. Went the extra mile to find out answers to my questions.

always answer the phone and follow up usually next day, or same day

Your technicians are always prompt in responding to the request and in coming out to the site. They are friendly and thorough and always make sure my questions and answered before leaving.