Jose was very personable and explained what the issues were and how they were corrected. He is amazing. Glad he is our technician.

Punctuality and attention to detail.

Problems always solved professionally

Formally called Ray Morgan has always taken the time to resolve an issue with our equipment, and maintain a high level of customer support

The technicians was extremely nice and checked all possible issues before leaving

A technician was sent out in a timely manner, and he was able to correct the issue.

Contact was made by technician and due to our situation he was able to rearrange his route/schedule to get to us sooner than anticipated. Our unit would have been down an additional day but the customer service and professionalism getting us back up and running was amazing. Thank you!!!!!

Quick response time. Our down time is at a minimum. Very helpful with how to operate and care for our equipment.

Service Technician John H. has responded to every service request in a very timely and professional matter. He resolves any issues we are having and always makes sure to install the latest updates to our machines so they optimally functioning.

I have worked with RMC (Ubeo) for most of the last 9 years. Always been happy with the Techs responses. Equipment is not always fixed the first trip because parts need to be ordered and that's very reasonable.