Check on our copier knowing what the problem was and bringing the part. Fixed same day.

Quick response time. My call was answered within minutes - the irritation of a broken machine would have been compounded by having to wait on hold for support.

Nate was thrown into our office move and he came and solved our printer issue within a very quick time frame. He was very quick to give us his direct cell phone number so that we would be able to contact him with any further issues. Nate was the most helpful person we have dealt with at UBEO so far.

The quick and friendly service.

Bill M. is an excellent service technician. He has taught me a bit about our Ricoh copier so that sometimes I can resolve an issue myself. Bill always makes sure our machine is up and running properly or that we have the right parts on order to get things finished quickly. He's always been a pleasure to have service the equipment and he's an even better human being. I also want to give kudos to Mr. Jeff G. When I reached out to him about a possible upgrade to our machine, he provided the information quickly and matched us up with a copier that while slightly more expensive, is going to save us on some print overages and will be a better more efficient machine.

The service when I call

10 out of 10 would recommend. Helped fix a problem that was not on his list. He showed what to look for and how to prevent future problems. Very courteous, and asked if there was anything else he could help with.

The tech is always helpful, courteous and polite.

Good morning, Jeff was very informative, Knowledgeable and patient with every question that i asked. His service was great .

They are attentive when you call for assistance. Thank you