I appreciated the ethic of the tech as well as how he explained that it was not user error but unavoidable in this case. His kindness shined through.
February 2026
Chad
Kilgore Junior College District
★★★★★5-Star Rating!
I have been a customer for over 30 years. You have always taken care of whatever need I have had. Always courteous, professional, friendly and helpful. I would not use anyone else!
February 2026
Vickie
Vicki Haynes
★★★★★5-Star Rating!
Customer Service was great. Technician Brady came out and got our printer up and going quickly.
February 2026
Misty
All Star Ford Kilgore
★★★★★5-Star Rating!
Very professional, friendly and speedy service.
January 2026
Deborah
Pilgrims Pride
★★★★★5-Star Rating!
Very knowledgeable and always patiently answers our questions.
January 2026
Dottie
Rusk County JP Precinct 4
★★★★★5-Star Rating!
Quick dispatching
January 2026
Casey
Rader Funeral Home Inc
★★★★★5-Star Rating!
Jack is always very thorough and fixes our problem every time. He is very friendly and prompt.
January 2026
Elizabeth
Longview Transit
★★★★★5-Star Rating!
I had two issues with my new copier - Steve was in my office about 5 minutes after we emailed him, and had one problem solved in just a few minutes. The second did not affect my ability to use the machine but required a service technician. Jack was here the next morning and had the problem fixed - again in just a few minutes. This is always our experience with UBEO.
December 2025
Ronda
Douglas C Monsour PC dba Monsour Law Firm
★★★★★5-Star Rating!
Appreciate a quick response. Jack is a super technician.