Always fix our machine on site or help guide over the phone for minor issue

on-site technicians starting with the manager Fabio is quick on dispatching the techs the customer service they provide goes above and beyond , Ray, Marvin, Rodrigo,on-site is very reliable company thanks.

Service tech was very pleasant and personable; we never have to wait long for a response.

Excellent immediate attention

The professionalism of your team, from customer service reps who answer the phones to the service techs in the field.

Great Service

Responsive and timely call back once reported issue was called in. Followed up to ensure the issue was indeed resolved.

The technician's failure to contact me is not his fault. There was a breakdown in communication with the Help Desk Team. Our Admin Secretary retired, so I as one of the teachers here placed the service request. I did leave my contact #, because we do not have access to the School Office. Although I did not get a phone call, the technician did arrive at the building, and was able to get in and complete the service call. Thank You very much.

Professionalism, knowledge, friendliness, patience, understanding of technicians.

Friendly, knowledgeable technicians.