The tech is as very professional and courteous.

You have a great service technician. Don’t lose him, people like him are hard to come by. He represents your company well

He was very thorough and explained what everything he was doing.

Very prompt attention and efficient in problem solving.

very helpful all problems were able to be corrected over the phone

I love the that I get to speak with a human. Communication is great. I understand the person I'm taking to. The Service technician was amazing. His name was Jose Martinez. He was very professional, easy to understand, explain the issues with printer. He was able to fix it that day and it is running great. I have also spoke with Pamela with accounts payable and she is fantastic. Very pleasant and helpful.

The overall concern and patience's of your Techincian

Prompt work and willing to offer assistance and elevated issue to Analyst for assistance.

The technician not only fixed my scanner he also cleaned and disinfected when he was completed. Also stayed and helped with another copier that went down.

Best knowledge, response time and courtesy of any vendor.