I like how there was a quick response back from the technician to me in order to address the issue. Great customer service from both help desk and technician.
March 2026
Emily
Santa Clara County Valley Health and Hospital
★★★★★5-Star Rating!
UBEO customer service is friendly, efficient, and easy to navigate on the phone menu tree. Martin is a knowledgeable technician, has excellent customer service, and communicates well with office staff on estimated time of arrival for service. It is a great help to the office and campus operations.
March 2026
Georgina
Monterey Peninsula College
★★★★★5-Star Rating!
I love your quick response. I feel confident telling our staff that the issue has been called in and should be resolved within a day.
March 2026
Pam
Mt Diablo USD El Dorado Middle School
★★★★★5-Star Rating!
They're always nice people over the phone and the technician coming to rescue us. Excellent customer service!
March 2026
Gilda
Santa Clara County Social Services Agency
★★★★★5-Star Rating!
Easy to reach out, easy to communicate with Help Desk and Service Technician, efficiency of solution