Great communication, customer service, listening to me about the issue and explaining it to me.

I always get assistance the same day.

Quick and efficient

the techs are great everytime I deal with one of the techs I feel like I received the best service available

Chris is great to work with. Enjoyable experience . Thank You

Everyone was very helpful and courteous!

Great service - very helpful

Bruce, the tech, responded very quickly with a phone call re: his ETA and also called again when he was 15 minutes out. He spent a lot of time working out the print project we were having trouble with and came up with a solution for us. He also did a full service check of the machine. Bruce was very pleasant to work with and really took the time to understand what we were trying to do with the Canon. Highly recommend!

Our Rep Bruce was in training in California the week the copiers went down. Shane was a fantastic replacement- he ordered parts for both machines to arrive on a rush basis. As soon as the parts arrived, Shane came down to our office and installed and tested both copiers. Not only did Shane work hard to get both machines up and running for us, but he also answered all of my questions in an understandable way. I am impressed with the knowledge and communication skills, of both Bruce and Shane. They are both extremely well trained, and they explain the processes they use to get our copiers up and running. Please give them both a raise!

Quick to respond.