Friendly and very informative.

Prompt and friendly service. Even if the service wasn't able to be done that day, like with our recent visit because a printhead needed to be ordered. The tech showed up the next day and completed the service.

Seeing the same service people that come to service my machines. They know me and the machines well. It is good that they know the history of what has been done in the past.

You solved my problem!

Fast response

The quick response we get when calling in a service call and the updates along the way.

John is always friendly and professional.

Prompt response. Technicians are knowledgeable and very polite.

We appreciate the quick response for service, usually within the same day. When we make a call, the tech calls to confirm they are coming. When they arrive, they are very courteous and professional. And they always let us know what was the matter and that they have fixed the issue.

Was having problems printing labels and envelopes and Krys was very knowledgeable and pleasant. He knew what he was doing and helped me right away. Thank you Jack for reaching out to me and to see how my experience w/ the the copier was going.