Very efficient customer service every time!

Our tech is the best! He always calls ahead to troubleshoot/get clarification on the issue and is very communicative.

Your Tech was very professional and detailed throughout the whole process of working on the copier. He made sure everything was working before he left.

The whole process of requesting a service call is easy, streamline and efficient. The technician reaches out by either a phone call or email and is very knowledgeable. From my explanation of our problem the technician was able to know what would be needed and brought the part with him for the service call, he understood the assignment!

The professionalism of the staff and ease of the online portal and/or help desk make dealing with my copier issues a breeze.

We can always count on UBEO to respond quickly to our needs and ensure we have the right equipment for our office's needs.

I like the fact that both Mike and Homero are available any time to discuss our machine problems. If they do need to come out and fix a problem it is always quick and they are both knowledgeable and friendly.

so informative and the nicest guys ever. Love the service we have received!

I am the I.T. Director for a Hospital and the service we receive from Jeff on the regular is OUTSTANDING! Hes fast, reliable, he coaches. I have had several printer service companies come to offer their services to us and my reply is the same to all of them..."You dont have Jeff, im not interested". And the funny thing is that over time you would figure that sometimes you would not get an answer, or the service was not as good... NAH... EVERYTIME, hes on POINT!.

Response time, professionalism and knowledge.