Regularly gather valuable insight from your active customers throughout their entire experience. Discover which customers are loyal and which are not, and take action to convert more into loyal customers.
Track your Net Promoter Score® (NPS) to monitor your ongoing customer satisfaction. Get immediate alerts when a customer has a bad experience, and proactively manage negative experiences to avoid poor online reviews.
Automatically encourage your happy customers to post online reviews on your Google, Facebook and other social media review sites to help you build a strong positive online presence.
Loyal customers want to do more business with you, want their friends and colleagues to do business with you, and are typically your most profitable customers. Automatically discover new business with your existing customers and gather referrals.
We know you're busy running your business, so you can rely on the experts at LoyaltyLoop to manage the feedback process for you. We will set up your survey and services to fit your business needs.
Track your overall customer satisfaction level, monitor the trends over time, and compare your business to others.
Access LoyaltyLoop from any device to view all your data and results in one convenient place. Give access to your staff with unlimited user accounts.
Automatically encourage loyal customers to post online reviews on popular sites like Google and Facebook to help promote your business and improve your online presence.
With a click of a button, publish testimonials (customer comments from your survey) to your website, Facebook page, and other social media sites.
View and manage your feedback results in your Dashboard, and create additonal user accounts to enable your staff to view the results too.
Receive email alerts to keep you up-to-date on your customer feedback process. Quickly respond to dissatisfied customers to proactively manage the situation.
Using variable data your customers receive personalized requests for feedback from you (sent from your email address), branded by your company.
Leverage one of our integrations or standard reports to generate your survey launch data with customer contact details, or leverage our REST API.
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