The tech arrived and solved the problem within about an hour!! My client that was here with a large legal research project was amazed! They asked for the name of the company we used so they could give them a call - because their last service call took 2 days to get someone there.

The tech was kind and professional

Solve the problem in a timely matter.

GREAT CUSTOMER SERVICE AND TIMELY.

The technician, Julius, called me back within 2 minutes of my original call. He said he would try to be there the same day, but didn't promise, which is nice because I don't like promises that can't be kept. He DID make it that day.

I love that each time Ryan comes out he cleans the printer when he finishes fixing or checking the issues. I enjoy Ryan's customer service and look forward to seeing him and your friendly team.

Courteous customer service, tech calls and lets clients know their arrival time. Knowledge of equipment, and leaving their work space neat after they have solved the problem. Very happy with the service.

the technician is very rsponseive to let me know his schedule and always arrive when says. discusses the problem with me and answers my questions. Very thorough.

Julius came quickly and got the problem fixed very fast.

We had no issues for this specific call. The only reason the issue wasn't resolved the same day is because replacement equipment needed to be ordered. But other than that, this service call went well.