Technicians are great. They are friendly and professional. Thank you.

The label on the machines makes it easy to get help. My call was answered in a minute. Which is fast and the automated message told me how long I was going to wait. Once I was connected to the Help Desk, his voice was so professional I thought it was AI generated. (A Good Thing). The Help Desk took all my information and made some updates to my profile quickly and created a service request for me. Very shortly after the ticket was created, I received a call from Pao the technician. He walked me through the process of loading the Avery label paper on the copier using the manual feeder. He was very thorough and patient when explaining what to look for when doing labels. The final step is still unclear with the label selection not available in Uniflow properties which is causing the labels to print outside the borders. We have a scheduled appt with Eduardo today to add the label selection for printing.

Montie is an outstanding technician, he is friendly, courteous and professional. He always does a great job on all our machines. He not only completes the service but goes above and beyond to clean, dust and make sure all copiers are working well.

Always appreciate the service I receve.

Your service is remarkable.

Professionalism, knowledge of problem we're experiencing and ability to solve.

Fast response time

Anytime we call they come out quickly, very friendly and helpful.

I really like the quick response

Your company has impeccable customer service!