The kindness and patience with me. Not being a copier pro it takes patience on your part to put up with me.

Very reliable and prompt

Julius is the BEST technician I have ever worked with (and I am old!). He is very detailed oriented and always checks the operation of the machine before he leaves. He is the reason we do not have a lot of service calls. Julius is why I am still the Ray Morgan. Thank you!

Your technician Gene very pleasant and professional always...

Communication was key as well as the technician being thorough and explained what he was doing to the copy machine, he was very professional and polite.

Always very nice and on time

Gene, the technician could not be better!

The communication your team has with their customers is refreshing. With most companies resorting to work from home customer service agents the customer service lacks sometimes but not Ray Morgan, they answer the phone and arrive when they say they'll arrive.

I love your quick response to service requests made online. Gene is the technician that comes to our office to work on our copier and is always clean, efficient, thorough and respectful.

All of the questions above that were answered 'Very Satisfied are the reasons.