No complications.

Tim was great - THANKS!

Service technician did an outstanding job.

Prompt, efficient and friendly!

Both the help desk representative and Tim (service technician) were prompt and professional. It was straightforward to schedule service and Tim completed his on site work quickly, with no interruptions to our normal office operations.

prompt attention.

We love Tim -- he's such a great guy and wonderful to be around. He's knowledgeable, courteous, and is very respectful of the children on campus.

Don't usually have to wait long when I call and get prompt responses.

Customer service and technician were responsive, thorough, professional and courteous! This was an emergency as the company relies heavily on this one machine. We were able to resume business quickly as a result of efficiencies of your staff.

The politeness and professionalism of the person who takes the call. The prompt response to have our equipment serviced in a timely manner. The knowledge of the technicians to fix the problem on the first visit.