Courteous, responsible, knowledgeable helpdesk staff and techs.

We had a fax line down. The technician arrived and in a short while we were receiving faxes again. Good job.

We always get great and prompt service from UBEO! One of our favorite vendors!

Every department that I have personally dealt with within this company has been a top-notch experience.

UBEO's Service is extremely prompt. They are Lazer focused on providing spot on solutions and they have good ears. The Technicians experience and their ability to quickly collaborate with other Techs when there is an odd problem has been a relief. The fix it right quickly and don't stop until it's done right.

Jim, our technician is amazing. I've been the contact for printer repairs since March 2023 and Jim has taken the time to personally reach out to me when he's expecting to arrive. He is very polite and personable and spends the focused time needed to analyze and fix the problems. Once repairs are completed, he will explain what happened and how he repaired it. If he has the materials, he will even show me how something works. The ticket was placed late afternoon on Tuesday and I heard from Jim that following morning. That is why I answered no on 1 hour.

What's not to like?! Service with in 24 hours.Great technicians. Problems fixed!

UBEO Techs are always very friendly and always fix issues in the first trip.

Always courteous and very helpful!

Always very quick to answer the phone and questions.